Hotels.com.au is operated through a large network of participating hotels. The website is owned by an Australian company and operated out of many countries through different divisions.

Correspondence is primarily though our website - any correspondence by post, please direct your letters to:

Online Travel Group Pty Ltd
Hotels.com.au

Level 3, 480 Collins Street
Melbourne VIC 3000

Telephone: 03 8610 6944. Office Hours: Monday Friday 8.30am – 5.30pm

Please note: this number is NOT for bookings or changes to bookings, please use the online form on the Contact Us page or the phone number on the homepage.