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Hotel Fenix Beach Cartagena

Hotel Fenix Beach Cartagena

Cartagena Bolivar
Check in 3:00 PM
Check out 11:30 AM
With a stay at Hotel Fenix Beach Cartagena in Cartagena, you'll be 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach. This luxury hotel is within the vicinity of Port of Cartagena and Cartagena de Indias Convention Center.

Make yourself at home in one of the 16 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Property Details

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Proposal/romance packages available
  • Free full breakfast
  • Free reception
  • Water sports equipment
  • Swimming pool
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Rooftop terrace
  • Surf lessons - nearby
  • Free breakfast
  • Horse riding nearby
  • Handrails in stairways
  • Multilingual staff
  • Daily
  • Coffee/tea in common areas
  • Ecotours on site
  • Ballroom
  • Beach umbrellas
  • Windsurfing nearby
  • Television in common areas
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Boat tours on site
  • Area shuttle (surcharge)
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Beach cabanas (surcharge)
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

Other details

Satisfy your appetite at the hotel's beachfront bar/lounge, which features an ocean view. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the beach bar or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa de Punta Arena - 0.1 km / 0.1 mi
Castillo Grande Beach - 4.8 km / 3 mi
Castillo Grande Beach Plaza - 4.8 km / 3 mi
Centro Comercial Nao - 4.9 km / 3.1 mi
San Fernando Fort - 5.3 km / 3.3 mi
Marbella Beach - 10.3 km / 6.4 mi
Bocagrande Beach - 11 km / 6.8 mi
El Laguito Beach - 12.9 km / 8 mi
La Boquilla Beach - 13.8 km / 8.6 mi
Playa Manzanillo - 26 km / 16.2 mi
Blanca Beach - 31.4 km / 19.5 mi
The preferred airport for Hotel Fenix Beach Cartagena is Rafael Nunez Intl. Airport (CTG) - 10 km / 6.2 mi

  • There is limited hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • Limited hot water onsite
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

Pets

  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.
We have included all charges provided to us by the property.


Other charges

  • Pet fee: COP 30000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Tierra Bomba Sector Punta Arena, Cartagena, Bolivar 130018, Colombia