SchlossHotel Zermatt – Active & CBD Spa Hotel
Treat yourself to a stay in one of the 49 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
- Fitness facilities
- Indoor pool
- Concierge services
- Shopping on site
- Fireplace in lobby
- Hiking/Biking nearby
- Ski storage
- Laundry facilities
- Television in common areas
- Free breakfast
- Multilingual staff
- Free newspapers in lobby
- Front desk (limited hours)
- Dry cleaning/laundry service
- Swimming pool
- Mountain bike nearby
- Full-service spa
- Spa treatment room(s)
- Steam room
- Smoke-free property
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Free train station pickup
- Luggage storage
- Babysitting or childcare (surcharge)
- Wheelchair-accessible path to elevator
- Wheelchair accessible – no
The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- No onsite parking is available
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.
Distances are displayed to the nearest 0.1 mile and kilometer.
Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.6 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Mountaineers Cemetery - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 2.9 km / 1.8 mi
Furi Ski Area - 3.4 km / 2.1 mi
Riffelberg Express Gondola - 3.4 km / 2.1 mi
Furi - Trockener Steg Cable Car - 3.4 km / 2.1 mi
Matterhorn Express II Cable Car - 3.5 km / 2.2 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Golf Club Matterhorn - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi
The nearest airports are:
Münster (FMO-Münster - Osnabrueck Intl.) - 845.4 km / 525.3 mi
Sion (SIR) - 80.7 km / 50.1 mi
The preferred airport for SchlossHotel Zermatt – Active & CBD Spa Hotel is Münster (FMO-Münster - Osnabrueck Intl.).
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
- This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.
- Contactless check-in is available.
- Individually-wrapped food options are available for breakfast.
- Enhanced food service safety measures are in place.
- No rollaway/extra beds available
- No cribs (infant beds) available
- COVID-19 - Essential Workers Only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Only dogs are allowed
- Maximum number of pets per room 1
- Pets allowed (no fees)
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.