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SchlossHotel Zermatt – Active & CBD Spa Hotel

SchlossHotel Zermatt – Active & CBD Spa Hotel

Zermatt VS
Check in 3:00 PM
Check out 11:00 AM
With a stay at SchlossHotel Zermatt – Active & CBD Spa Hotel, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn glacier paradise.

Treat yourself to a stay in one of the 49 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Property Details

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Snowshoeing nearby
  • Dry cleaning/laundry service
  • Shopping on site
  • Mountain biking nearby
  • Game viewing nearby
  • Food and water bowls
  • Babysitting or childcare (surcharge)
  • Foosball
  • Swimming pool
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Helicopter/airplane tours on site
  • Spa treatment room(s)
  • Cross-country skiing nearby
  • Well-lit path to entrance
  • Ski storage
  • Number of indoor pools - 1
  • Garden
  • Water skiing nearby
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Full-service spa
  • Sledding nearby
  • Fireplace in lobby
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Ski equipment rental shops nearby
  • Parasailing nearby
  • Multilingual staff
  • Ice skating nearby
  • Front desk (limited hours)
  • Ski lessons available nearby
  • Mountain climbing nearby
  • Free train station pickup
  • Smoke-free property
  • Sauna
  • Laundry facilities
  • Hiking/biking trails nearby
  • Elevator
  • Fitness facilities
  • Terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Tour Monte Rosa - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.6 km / 0.3 mi
Matterhorn glacier paradise - 0.6 km / 0.4 mi
Zermatt - Furi - 0.6 km / 0.4 mi
Furi Ski Area - 0.6 km / 0.4 mi
Furi - Riffelberg - 0.6 km / 0.4 mi
Mountaineers Cemetery - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Forest Fun Park - 1.5 km / 0.9 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Münster (FMO-Münster - Osnabrueck Intl.) - 876.3 km / 544.5 mi
The preferred airport for SchlossHotel Zermatt – Active & CBD Spa Hotel is Münster (FMO-Münster - Osnabrueck Intl.).

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Essential workers only - NO
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 1
  • Only dogs are allowed
  • Service animals not allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.


Other charges

  • Pet fee: CHF 15.00 per pet, per day
  • Rollaway bed fee: CHF 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofplatz 18, Zermatt, VS 3920, Switzerland