SHG Hotel Villa Carlotta
Make yourself at home in one of the 129 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Property Details
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Mountain biking nearby
- Wheelchair accessible
- Food and water bowls
- Babysitting or childcare (surcharge)
- Beach umbrellas
- Meeting rooms
- Windsurfing nearby
- Sailing nearby
- Free WiFi
- Marina on site
- Picnic area
- Garden
- Water skiing nearby
- Wheelchair accessible parking
- Bicycle rentals nearby
- Free newspapers in lobby
- Tours/ticket assistance
- Wedding services
- Luggage storage
- Golf lessons available nearby
- Business center
- Multilingual staff
- Conference center
- 24-hour front desk
- Spa services on site
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Free self parking
- Elevator
- Conference space
- Terrace
- Concierge services
Check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Other details
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Belgirate Ferry Terminal - 0.3 km / 0.2 mi
Iles des Borromees Golf Club - 4.1 km / 2.5 mi
Villa Pallavicino Park - 4.9 km / 3 mi
Stresa Ferry Terminal - 5.8 km / 3.6 mi
Villa Ducale - 5.9 km / 3.6 mi
Congressi Palace - 6.3 km / 3.9 mi
Sapori d'Italia, Lago Maggiore - 6.4 km / 3.9 mi
Villa La Palazzola - 7 km / 4.3 mi
Carciano Ferry Terminal - 7.4 km / 4.6 mi
Borromeo Plaza - 7.5 km / 4.6 mi
Borromean Islands - 7.5 km / 4.6 mi
Isola Bella - 7.5 km / 4.6 mi
Isola Madre Botanical Garden - 7.5 km / 4.6 mi
Borromeo Palace and Garden - 7.5 km / 4.6 mi
Villa Henfrey-Branca - 9.6 km / 6 mi
The nearest airports are:
Milan Malpensa Airport (MXP) - 36.4 km / 22.6 mi
Lugano (LUG-Agno) - 98.1 km / 60.9 mi
The preferred airport for SHG Hotel Villa Carlotta is Milan Malpensa Airport (MXP).
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Professional property host/manager
- Contactless check-out is available
- Shield between guests and staff in main contact areas
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Individually-wrapped food options are available
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Individually-wrapped food options are available for breakfast
- Masks are available to guests
- Contactless check-in is available
- Protective clothing is available to guests
- Essential workers only - NO
- Gloves are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night
Other charges
- Pet fee: EUR 18 per pet, per stay
- Service animals are exempt from fees