Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a spa tub, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.
- Fitness facilities
- Concierge services
- Conference space
- Breakfast available (surcharge)
- Laundry facilities
- Spa tub
- Television in common areas
- Coffee shop or cafe
- Multilingual staff
- 24-hour front desk
- Express check-out
- Dry cleaning/laundry service
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Snack bar/deli
- Self parking (surcharge)
- Rooftop terrace
- Luggage storage
- Offsite parking discounted rates available
- Reception hall
- Lot Hours - 24 hours
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Grab a bite to eat at Restaurante Tridente, a beachfront restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Malvarrosa Beach - 0.1 km / 0.1 mi
Platja del Cabanyal - Les Arenes - 0.1 km / 0.1 mi
America's Cup Building - 0.2 km / 0.1 mi
Museum of Maritime Holy Week - 0.9 km / 0.5 mi
Valencia Street Circuit - 1 km / 0.6 mi
Atarazanas de Grao - 1 km / 0.7 mi
Port of Valencia - 2.1 km / 1.3 mi
Blasco Ibanez House Museum - 2.4 km / 1.5 mi
Aqua Shopping Center - 2.5 km / 1.5 mi
Platja de la Patacona - 2.6 km / 1.6 mi
City of Arts and Sciences - 2.8 km / 1.7 mi
Prince Felipe Museum of Sciences - 3.1 km / 1.9 mi
Oceanografic Aquarium - 3.3 km / 2 mi
Hemisferic - 3.3 km / 2 mi
Centre Comercial El Saler - 3.3 km / 2.1 mi
The preferred airport for Hotel Neptuno is Valencia Airport (VLC) - 20.2 km / 12.6 mi
- Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
- No rollaway/extra beds available
- COVID-19 - Essential Workers Only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- No acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in and check-out are not available
- Property is officially certified under regional sanitization guidelines Safe Tourism Certified (Spain)
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Gap period enforced between guest stays 24 hours
- Pets not allowed
- No pets or service animals allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- A late check-out fee will be charged