Norfolk Lodge & Suites, Ascend Hotel Collection
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
- Indoor pool
- Hair salon
- Concierge services
- Conference space
- Fireplace in lobby
- Coffee/tea in common areas
- Laundry facilities
- Spa tub
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Picnic area
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Swimming pool
- Meeting rooms
- Smoke-free property
- Free WiFi
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Number of restaurants - 2
- RV, bus, truck parking
- Free self parking
- Luggage storage
- 24-hour fitness facilities
- Banquet hall
- Vending machine
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Sunny Meadow Medical Clinic - 1 km / 0.6 mi
Norfolk Arts Center - 5.6 km / 3.5 mi
AquaVenture - 7.2 km / 4.5 mi
Fair Play Public Golf Course - 12.8 km / 8 mi
Willow Creek State Recreation Area - 21 km / 13.1 mi
The preferred airport for Norfolk Lodge & Suites, Ascend Hotel Collection is Eppley Field Airport (OMA) - 191.6 km / 119.1 mi
- Pool access available from 8:00 AM to 10:00 PM.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- No acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in and check-out are not available
- Property is officially certified under a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are not available
- Gap period enforced between guest stays 48 hours
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: USD 20.0 per stay