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Kempinski Hotel Grand Arena

Kempinski Hotel Grand Arena

Bansko
Check in 3:00 PM
Check out 12:00 PM
Located in Bansko, Kempinski Hotel Grand Arena is in a shopping district, within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This luxury hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren.

Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Ski storage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Snowboarding nearby
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Multilingual staff
  • Ice skating nearby
  • Wheelchairs available on site
  • Mountain climbing nearby
  • Evening entertainment
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 2
  • Laundry facilities
  • Rafting nearby
  • Children's club (free)
  • Elevator
  • Safari nearby
  • Supervised childcare/activities (free)
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Bicycle rentals on site
  • Games
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Hiking/biking trails on site
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Water-efficient toilets only
  • Designer stores on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Library
  • Terrace
  • Tennis on site
  • Hair salon
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Number of meeting rooms - 4
  • Conference space size (meters) - 250
  • Downhill skiing on site
  • Fireplace in lobby
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Golf lessons available nearby
  • Snowmobiling nearby
  • Free breakfast
  • Ski equipment rental shops nearby
  • Ski lessons available nearby
  • Ski-in/ski-out access
  • Daily
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Ecotours nearby
  • Coffee/tea in common areas
  • Snowshoeing nearby
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Food and water bowls
  • Meeting rooms
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Area shuttle (surcharge)
  • Rock climbing nearby
  • Billiards or pool table
  • Lifeguard on site
  • Number of restaurants - 3
  • Outdoor seasonal pool
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Hot springs nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 2691

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Other details

Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bansko Ski Resort - 0.1 km / 0.1 mi
Bansko Gondola Lift - 0.3 km / 0.2 mi
Vihren - 0.5 km / 0.3 mi
SkiBansko by Traventuria - 0.5 km / 0.3 mi
Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi
Paisii Hilendarski Historical Center - 1.3 km / 0.8 mi
House Museum of Neofit Rilski - 1.4 km / 0.9 mi
Sveta Troitsa Church - 1.5 km / 0.9 mi
Bansko Permanent Icon Exhibition - 1.6 km / 1 mi
Velyanov’s House - 1.6 km / 1 mi
House Museum of Nikola Vaptsarov - 1.7 km / 1.1 mi
Holy Trinity Church - 1.8 km / 1.1 mi
Chapel of the Holy Virgin - 1.8 km / 1.1 mi
Ski Bansko - 6.7 km / 4.1 mi
Banderitsa Meadow - Mezhdinna - 6.7 km / 4.2 mi
The preferred airport for Kempinski Hotel Grand Arena is Sofia Airport (SOF) - 180.8 km / 112.4 mi

  • The seasonal pool will be open from June to October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • EarthCheck
  • Cashless transactions are available
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Airport shuttle fee: EUR 180 per person (one-way)
  • Self parking fee: EUR 5 per day
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35 per night
  • Rollaway bed fee: EUR 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Pirin Street 96, Bansko, 2770, Bulgaria