Spacious Penthouse at Viva Residences

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include a 24-hour front desk, an elevator, and a vending machine.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 1.5 km / 0.9 mi
Jaguar Park - 1.8 km / 1.1 mi
Hospital de Tulum - 1.9 km / 1.2 mi
Hunab Lifestyle Center - 2.1 km / 1.3 mi
Holistika Art Walk - 2.6 km / 1.6 mi
Tulum National Park - 3.4 km / 2.1 mi
SFER IK - 3.4 km / 2.1 mi
Jaguar Viewpoint Tulum - 3.4 km / 2.1 mi
Tulum Beach - 4.4 km / 2.7 mi
Cenote Calavera - 4.4 km / 2.8 mi
Tulum Tower - 4.7 km / 2.9 mi
Playa Ruinas - 4.8 km / 3 mi
Las Palmas Public Beach - 4.8 km / 3 mi
Cenote Cristal - 5.4 km / 3.3 mi
Tulum Mayan Ruins - 5.6 km / 3.5 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 42.3 km / 26.3 mi

Hotel policies

General

• Professional property host/manager
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: USD 26 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.