Sign in or create an account and get access to member only exclusive rates

Krystal Ixtapa

Krystal Ixtapa

Ixtapa GRO
Check in 4:00 PM
Check out 12:00 PM
With a stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 5.1 mi (8.2 km) from Linda Beach and 7.1 mi (11.3 km) from La Ropa Beach.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Swimming pool
  • Sailing nearby
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Water skiing nearby
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fitness classes on site
  • Parasailing nearby
  • Multilingual staff
  • Personal motor watercraft nearby
  • Breakfast available (surcharge)
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Mountain biking nearby
  • Reception hall
  • Beach umbrellas
  • Meeting rooms
  • Windsurfing nearby
  • Spa treatment room(s)
  • Arcade/game room
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Supervised childcare/activities (surcharge)
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Playground on site
  • Number of restaurants - 3
  • Golfing nearby
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Free self parking
  • Conference space
  • Waterslide
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Palmar Beach - 0.3 km / 0.2 mi
Delfiniti - 0.5 km / 0.3 mi
Magic World Aquapark - 0.7 km / 0.4 mi
Magic World Aquatic Park - 0.7 km / 0.5 mi
Marina Ixtapa - 1.2 km / 0.7 mi
Marina Ixtapa Golf Club - 2.1 km / 1.3 mi
Vista Hermosa Beach - 2.6 km / 1.6 mi
Ixtapa Golf Course - 3 km / 1.9 mi
Quieta Beach - 7.1 km / 4.4 mi
Playa Azul Grand - 7.3 km / 4.5 mi
Playa Carey - 7.4 km / 4.6 mi
Sacrificio Beach - 7.4 km / 4.6 mi
Playa Contramar - 7.9 km / 4.9 mi
Varadero Beach - 8.1 km / 5.1 mi
Ixtapa Island - 8.1 km / 5.1 mi
The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.3 km / 11.4 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Reservations are required for onsite COVID-19 testing
  • Masks are compulsory at the property
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 110 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixtapa, GRO 40880, Mexico