Sign in or create an account and get access to member only exclusive rates

Andaz Mayakoba - A Concept by Hyatt All Inclusive

Andaz Mayakoba - A Concept by Hyatt All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Located in Playa del Carmen, Andaz Mayakoba - A Concept by Hyatt All Inclusive is a 1-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This luxury resort is 5.7 mi (9.1 km) from Maroma Beach and 7.5 mi (12.1 km) from Paradise Beach.

Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

  • Dry cleaning/laundry service
  • Gated community
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Pool umbrellas
  • Free wired internet
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • On private beach
  • Wheelchair-accessible on-site restaurant
  • Parasailing nearby
  • Barbecue grill(s)
  • Ecotours on site
  • Laundry facilities
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Food and water bowls
  • Reception hall
  • Beach umbrellas
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Free beach shuttle
  • Private picnics
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Archery on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Pool cabanas (surcharge)
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Cocina Milagro, a poolside restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.5 km / 0.3 mi
Gran Coyote Golf - 3.2 km / 2 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Tres Rios Ecopark - 4.3 km / 2.7 mi
28 de Julio Square - 5.5 km / 3.4 mi
Punta Esmeralda Beach - 6.6 km / 4.1 mi
Guadalupe Church - 6.9 km / 4.3 mi
Playa 88 - 7.1 km / 4.4 mi
Playa Avenida Colosio - 7.3 km / 4.6 mi
Temazcal Natura - 7.4 km / 4.6 mi
Plaza Las Americas - 8 km / 5 mi
Mario Villanueva Stadium Madrid - 8.5 km / 5.3 mi
Mamitas Beach - 8.5 km / 5.3 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Quinta Avenida - 8.9 km / 5.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.6 km / 26.5 mi
Cancun Intl. Airport (CUN) - 49.4 km / 30.7 mi
The preferred airport for Andaz Mayakoba - A Concept by Hyatt All Inclusive is Cancun Intl. Airport (CUN).

  • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 48 hours
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Masks are compulsory at the property
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal Cancun, Playa del Carmen, QROO 77710, Mexico