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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Costa Mujeres QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.7 mi (15.6 km) from North Beach.

Make yourself at home in one of the 648 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

Property Details

Relax at the full-service spa, where you can enjoy massages and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Pool umbrellas
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Health club
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Fitness classes on site
  • Free buffet breakfast
  • Yoga classes/instruction on site
  • On private beach
  • Designer stores on site
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Free breakfast
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Daily
  • Spa services on site
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Children's pool
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Mujeres Golf Club - 4.5 km / 2.8 mi
Mujeres Beach - 6.1 km / 3.8 mi
Punta Sam Ferry Terminal - 7.7 km / 4.8 mi
Punta Sam Beach - 7.9 km / 4.9 mi
El Meco Archaeological Site - 10.3 km / 6.4 mi
Arrecife El Meco Underwater Museum - 10.6 km / 6.6 mi
El Niño Beach - 12.1 km / 7.5 mi
Garrafon Natural Reef Park - 13.3 km / 8.2 mi
Ultramar Ferry Puerto Juárez - 13.3 km / 8.3 mi
Gran Puerto Pier - 13.8 km / 8.6 mi
Museo Iconografico de la Carrera Panamericana - 14 km / 8.7 mi
Isla Mujeres Ferry Terminal - 15.2 km / 9.4 mi
Séptimo Día Adventist Church - 15.4 km / 9.6 mi
Parador Fotográfico - 15.4 km / 9.6 mi
Isla Mujeres Cemetery - 15.5 km / 9.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 33.9 km / 21 mi

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Individually-wrapped food options are available for lunch
  • Contactless check-in is available
  • Protective clothing is available to guests
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO 23028, Mexico