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1800 244 400 INTL. +61 3 8827 0770
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Cancun Bay All Inclusive Hotel

Cancun Bay All Inclusive Hotel

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Cancun Bay All Inclusive Hotel in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.6 mi (10.7 km) from La Isla Shopping Mall and 10.9 mi (17.5 km) from Delfines Beach.

Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Parking (limited spaces)
  • Airport transportation
  • No single-use plastic straws
  • Free reception
  • No single-use plastic stirrers
  • Conference space size (meters) - 183
  • Swimming pool
  • Reusable tableware only
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free buffet breakfast
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Eco-friendly toiletries
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Parasailing nearby
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Personal motor watercraft nearby
  • Daily
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Uncovered parking
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Television in common areas
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Internet access in public areas - high speed
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Area shuttle (surcharge)
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 4
  • Library
  • Spa services on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Free self parking
  • Kayaking nearby
  • Conference space
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 1970
  • Concierge services

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faisan, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has 1970 square feet (183 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Tortugas - 0.2 km / 0.2 mi
Las Perlas Beach - 0.7 km / 0.5 mi
Teatro de Cancún - 0.9 km / 0.5 mi
Escénica Tower - 0.9 km / 0.5 mi
Langosta Beach - 1.7 km / 1 mi
Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi
Tortuga Beach - 3.1 km / 1.9 mi
Puerto Cancun Golf Course - 3.6 km / 2.3 mi
Ceviche Square - 3.9 km / 2.4 mi
Benito Juarez Municipal Building - 4.2 km / 2.6 mi
PlayCity Casino - 4.2 km / 2.6 mi
Plaza Las Americas - 4.4 km / 2.7 mi
Cristo Rey Church - 4.4 km / 2.8 mi
Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi
Las Palapas Park - 4.6 km / 2.9 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard Kukulkan KM 3.5, Cancun, QROO 77500, Mexico
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