Please visit our frequently asked questions section.
If you're unable to find the answer you're looking for, please call or email.
Change a booking
You can cancel your booking by signing into our website.
To change a flight, tour or cruise, contact us below.
1800 244 400
INTL. +61 3 9939 1404
8:30am - 6pm (AEST)
Feedback and comments
Have you enjoyed the experience with us, had an unforgettable trip or wish to tell us how your trip went? We'd love to know!
Please email firstname.lastname@example.org
Partner with us
If you would like to discuss a business opportunity or partner with us, please email us at email@example.com
Correspondence is primarily though our website.
Any correspondence by post, please direct your letters to:
Online Travel Group Pty Ltd
Level 3, 480 Collins Street, Melbourne VIC 3000
We are here to help
For all other enquiries please email us at firstname.lastname@example.org or fill in the form below.
Support emails are actioned with priority on a case by case basis and are replied to within a few hours.