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General questions

For all general questions please visit our frequently asked questions section. If you're unable to find the answer you're looking for please call or email our friendly agents.

Feedback

Have you enjoyed the experience with us, had an unforgettable trip or wish to tell us how your trip went? We'd love to know - email feedback@hotels.com.au

Partner

If you would like to discuss a business opportunity or partner with us, direct your enquiry to marketing@hotels.com.au

Correspondence is primarily though our website.
Any correspondence by post, please direct your letters to:

Online Travel Group Pty Ltd
Level 3, 480 Collins Street, Melbourne VIC 3000