Ginkgo & Walnut

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
DriftKartz - 1.4 km / 0.9 mi
Tribal Lights Cultural Theatre - 2.4 km / 1.5 mi
Lake Rotorua - 2.5 km / 1.5 mi
Rotorua Hospital - 2.9 km / 1.8 mi
St. Faith's Anglican Church - 3 km / 1.9 mi
Kuirau Park - 3 km / 1.9 mi
Tama-te-Kapua Meeting House - 3 km / 1.9 mi
Skyline Rotorua - 3.2 km / 2 mi
Volcanic Hills Winery - 3.3 km / 2.1 mi
Matariki Hangi & Maori Cultural Performance - 3.4 km / 2.1 mi
Rainbow Springs Kiwi Wildlife Park - 3.4 km / 2.1 mi
Mitai Maori Village - 3.5 km / 2.2 mi
Eat Street - 3.6 km / 2.2 mi
Rotorua Night Market - 3.8 km / 2.4 mi
Waimangu Cauldron - 3.8 km / 2.4 mi
The nearest major airport is Rotorua (ROT-Rotorua Regional) - 13 km / 8.1 mi

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of NZD 500 will be collected before check-in.

We have included all charges provided to us by the property.