Portola Hotel & Spa at Monterey Bay
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as wireless Internet access (surcharge) and shopping on site.
- Fitness facilities
- Outdoor pool
- Concierge services
- Shopping on site
- Conference space
- Fireplace in lobby
- Breakfast available (surcharge)
- Laundry facilities
- Coffee shop or cafe
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- WiFi (surcharge)
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Number of restaurants - 3
- Conference space size (feet) - 60000
- Conference space size (meters) - 5574
- Free shopping center shuttle
- Self parking (surcharge)
- Valet parking (surcharge)
- Number of bars/lounges - 2
- Luggage storage
- 24-hour fitness facilities
- Newspapers in lobby (surcharge)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Food and water bowls
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Monterey State Historic Park - 0.1 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Dali17 Museum - 0.3 km / 0.2 mi
Pacific House Museum - 0.4 km / 0.2 mi
Fisherman's Wharf - 0.4 km / 0.2 mi
Monterey County Youth Museum - 0.4 km / 0.2 mi
Monterey Sports Center - 0.4 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Bruce Ariss Wharf Theater - 0.5 km / 0.3 mi
Monterey State Beach - 0.6 km / 0.4 mi
Colton Hall Museum - 0.6 km / 0.4 mi
Cathedral of San Carlos Borromeo - 0.9 km / 0.6 mi
Monterey Bay - 1 km / 0.6 mi
The nearest airports are:
Monterey Peninsula Airport (MRY) - 5.4 km / 3.3 mi
Salinas, CA (SNS-Salinas Municipal) - 33.8 km / 21 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.6 km / 29 mi
The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY).
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- Parking height restrictions apply
- Noise-free rooms not guaranteed
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced health & safety measures
- Gap period enforced between guest stays 24 hours
- Pets allowed
- Pet maximum weight in kg is 68
- Pet maximum weight in lb is 150
- Maximum number of pets per room 2
- Only service animals are allowed
- Service animals exempt from fees/restrictions
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
- Self parking fee: USD 21.00 per day (in/out privileges)
- Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
- Service animals are exempt from fees