Black Swan Lakeside Boutique Hotel

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at the Black Swan, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10 AM.

Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Rotorua? This lodge has facilities measuring 215 square feet (20 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Rotorua - 0.1 km / 0.1 mi
Skyline Rotorua - 2.3 km / 1.4 mi
Volcanic Hills Winery - 2.4 km / 1.5 mi
Rainbow Springs Kiwi Wildlife Park - 2.4 km / 1.5 mi
Mitai Maori Village - 2.5 km / 1.6 mi
Ogo - 2.8 km / 1.8 mi
DriftKartz - 2.9 km / 1.8 mi
Tribal Lights Cultural Theatre - 2.9 km / 1.8 mi
Kuirau Park - 3.1 km / 1.9 mi
Rotorua Hospital - 3.4 km / 2.1 mi
St. Faith's Anglican Church - 3.5 km / 2.2 mi
Tama-te-Kapua Meeting House - 3.6 km / 2.2 mi
Matariki Hangi & Maori Cultural Performance - 3.9 km / 2.4 mi
Eat Street - 4 km / 2.5 mi
Rotorua Night Market - 4.4 km / 2.8 mi
The nearest airports are:
Rotorua (ROT-Rotorua Regional) - 13.8 km / 8.6 mi
Tauranga (TRG) - 66.2 km / 41.1 mi

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Beach nearby
• Noise-free rooms not guaranteed
• Car recommended
• Qualmark Sustainable Tourism Business Award
• No elevators

Pets

• Pets not allowed