Muse Hanoi Serenity Suites

Check-in

Check-in is from 2:00 PM until 6:00 PM.

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
US Embassy - 0.5 km / 0.3 mi
Van Phuc Diplomatic Corps - 0.9 km / 0.6 mi
Embassy of the Republic of the Union of Myanmar - 1 km / 0.6 mi
Embassy of Brunei Darussalam - 1 km / 0.6 mi
Embassy of Bulgaria - 1.1 km / 0.7 mi
Vincom Center Metropolis - 1.3 km / 0.8 mi
Hanoi Stadium - 1.4 km / 0.9 mi
Embassy of Japan - 1.6 km / 1 mi
Lotte Center Hanoi - 1.7 km / 1.1 mi
Embassy of the Republic of Korea - 1.7 km / 1.1 mi
Dong Da General Hospital - 1.8 km / 1.1 mi
Hanoi CIty Social Insurance Dong Da District - 1.8 km / 1.1 mi
Ho Chi Minh Museum - 1.8 km / 1.1 mi
Australian Embassy - 1.8 km / 1.1 mi
Temple of Literature - 1.9 km / 1.2 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 26.1 km / 16.2 mi

• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: VND 1000000 per stay

We have included all charges provided to us by the property.