Hilo Reeds Bay Hotel

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 21 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - W20358722
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The guestrooms at this hotel are not accessible to wheelchairs at this time.

Other details

Featured amenities include express check-in, express check-out, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.3 km / 0.2 mi
Liliuokalani Park and Gardens - 0.8 km / 0.5 mi
Coconut Island Park - 0.8 km / 0.5 mi
Edith Kanakaole Tennis Stadium - 1.5 km / 0.9 mi
Wailoa River State Park Hawaii - 1.5 km / 0.9 mi
Wailoa River State Recreation Area - 1.5 km / 0.9 mi
Hilo Art Museum - 1.5 km / 1 mi
Bayfront Park - 1.7 km / 1.1 mi
Port of Hilo - 1.9 km / 1.2 mi
Keaukaha Beach Park - 2.4 km / 1.5 mi
Panaewa Rainforest Zoo - 2.5 km / 1.6 mi
Wailoa Center - 2.6 km / 1.6 mi
Hilo Farmers Market - 2.8 km / 1.7 mi
S. Hata Building - 2.9 km / 1.8 mi
The preferred airport for Hilo Reeds Bay Hotel is Hilo Intl. Airport (ITO) - 5.6 km / 3.5 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 9:00 AM to 7:00 PM.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No alcohol allowed onsite
• Contactless check-out is available
• No cribs (infant beds) available
• On bay
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No alcohol served onsite
• No elevators

Pets

• Pets not allowed