Heart of Napoli

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit/debit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include multilingual staff and a library.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Naples L'Orientale - Palazzo del Mediterraneo - 0.1 km / 0.1 mi
Corso Umberto I - 0.1 km / 0.1 mi
University of Naples Federico II - 0.3 km / 0.2 mi
Port of Naples - 0.4 km / 0.2 mi
Terminal Traghetti - 0.4 km / 0.2 mi
Calata di Massa Port - 0.4 km / 0.3 mi
Monastery of St. Clare - 0.5 km / 0.3 mi
Piazza del Municipio - 0.6 km / 0.3 mi
Santa Chiara Basilica - 0.7 km / 0.4 mi
Spaccanapoli - 0.7 km / 0.4 mi
Piazza San Domenico Maggiore - 0.7 km / 0.5 mi
San Domenico Maggiore - 0.7 km / 0.5 mi
Church of Gesu Nuovo - 0.7 km / 0.5 mi
Via Roma - 0.8 km / 0.5 mi
Via Toledo - 0.8 km / 0.5 mi
The nearest major airport is Naples Intl. Airport (NAP) - 9 km / 5.6 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.