Grand Lagoi Hotel by Nirwana Gardens
Make yourself at home in one of the 133 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bathrobes.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and karaoke. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
- Fitness facilities
- Outdoor pool
- Concierge services
- Laundry facilities
- Arcade/game room
- Poolside bar 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Picnic area
- 24-hour front desk
- Dry cleaning/laundry service
- Meeting rooms 3
- Smoke-free property
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible parking
- Free area shuttle
- Number of restaurants - 2
- Free ferry terminal shuttle
- Rooftop terrace
- Luggage storage
- Free parking nearby
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Reception hall
- Outdoor furniture
- Wheelchair accessible (may have limitations)
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Enjoy international cuisine at Grand Cafe , one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A ferry terminal shuttle is provided at no charge.
Distances are displayed to the nearest 0.1 mile and kilometer.
Pulau Marawang - 0.2 km / 0.1 mi
Lagoi Bay Beach - 2 km / 1.3 mi
Lagoi Bay Lake - 3.5 km / 2.2 mi
Plaza Lagoi - 4.3 km / 2.7 mi
Ria Bintan Golf Club - 9.1 km / 5.6 mi
Gunung Bintan - 26.6 km / 16.5 mi
The nearest major airport is Batam Batu Besar (BTH-Hang Nadim) - 70.4 km / 43.8 mi
- This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
- COVID-19 - Essential Workers Only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays 24 hours
- Pets not allowed
- No pets or service animals allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: IDR 665500.0 per night