Hera Grand Luxury Cruise Ha Long Bay

Check-in

Check-in is from 11:00 AM until 12:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:30 AM - 2:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

At Hera Grand Luxury Cruise Ha Long Bay, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 7:30 AM.

Featured amenities include luggage storage and coffee/tea in a common area.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Park - 1.4 km / 0.9 mi
Tuan Chau Amphitheater - 1.7 km / 1.1 mi
Tuan Chau Beach - 2.1 km / 1.3 mi
Ha Long Night Market - 8.4 km / 5.2 mi
Cái Dăm Market - 9 km / 5.6 mi
Cua Luc Bay - 10.2 km / 6.3 mi
Sun Square - 12 km / 7.5 mi
Bai Chay Beach - 12.2 km / 7.6 mi
Queen Cable Car Ocean Terminal - 12.5 km / 7.8 mi
Dragon Park - 12.8 km / 8 mi
Typhoon Water Park - 13 km / 8.1 mi
Bai Chay Market - 13.1 km / 8.1 mi
Ha Long International Cruise Port - 13.7 km / 8.5 mi
Bai Chay Bridge - 14.2 km / 8.8 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 41.9 km / 26 mi
Noi Bai Intl. Airport (HAN) - 180.9 km / 112.4 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Beach nearby
• No elevators

Pets

• Service animals not allowed
• Pets not allowed