Surrender to tranquility the moment you step into HOTEL NEUSCHLOSS OTARU, where relaxation is an art form, within a 10-minute drive of Otaru Canal and Otaru Shukutsu Panorama Observation Deck. This spa hotel is 9 minutes walk to Shukutsu Marine Land and 9 minutes walk to Otaru Aquarium.

Rejuvenate with a private bathroom with premium toiletries, air conditioning, a 42-inch flat-screen TV and complimentary high-speed WiFi, direct access to our luxury spa. Conveniences include heated flooring, an in-room safe, wheelchair-accessibility, a phone and bathrobes.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.

Wheelchair accessible – no
Vending machine
No accessible shuttle
Meeting rooms
Shared microwave
24-hour front desk
Breakfast available (surcharge)
Free WiFi
Number of bars/lounges - 1
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Full-service spa
Free self parking
Concierge services
Total number of rooms - 58

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Other details

Enjoy a satisfying meal at レストラン「ブラウキュステ」 serving guests of HOTEL NEUSCHLOSS OTARU. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, microwave in a common area, and a vending machine. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Otaru Shukutsu Panorama Observation Deck - 0.1 km / 0.1 mi
Shukutsu Marine Land - 0.6 km / 0.4 mi
Otaru Aquarium - 0.7 km / 0.4 mi
Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 km / 0.6 mi
Otaru Kihinkan - 1.1 km / 0.7 mi
Nishin Goten - 1.2 km / 0.7 mi
Temiya Cave - 3.8 km / 2.4 mi
Rinyu Morning Market - 4.3 km / 2.6 mi
Otaru Canal - 4.4 km / 2.8 mi
Otaru Museum - 4.5 km / 2.8 mi
Ironaifuto Park - 4.8 km / 3 mi
Nichigin-dōri - 6.2 km / 3.9 mi
Otaru City General Museum Ungakan - 6.4 km / 4 mi
Otaru Art Village - 6.5 km / 4 mi
Otaru City Art Museum - 6.5 km / 4.1 mi
The nearest airports are:
Sapporo Okadama Airport (OKD) - 42.7 km / 26.5 mi
New Chitose Intl. Airport (CTS) - 90 km / 55.9 mi

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
No elevators

Pets

Pets not allowed

Other charges

Fee for cooked-to-order breakfast: approximately JPY 2530 for adults and JPY 990 for children
Housekeeping fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

3-282,syukutsu, Otaru, hokkaido 0470047, Japan

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