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Novotel Hamburg City Alster

Novotel Hamburg City Alster

Hamburg HH
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from October 29 2024 to December 14 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Lobby

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Surrender to tranquility the moment you step into Novotel Hamburg City Alster, where relaxation is an art form, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 10 minutes drive to Reeperbahn and 7 minutes drive to Hamburg Cruise Center.

Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 7
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Tours/ticket assistance
  • Internet access - wireless
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Covered parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Self parking (surcharge)
  • Conference space
  • 24-hour business center

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Schauspielhaus - 1.4 km / 0.9 mi
Museum of Arts and Crafts Hamburg - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.8 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Europa Passage - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
St. Peter's Church - 2.3 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Rathaus Passage - 2.5 km / 1.5 mi
The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Other charges

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Luebecker Str. 3, Hamburg, HH 22087, Germany
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