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Novotel Hamburg City Alster

Novotel Hamburg City Alster

Hamburg HH
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Novotel Hamburg City Alster, where relaxation is an art form, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This spa hotel is 7 minutes drive to Hamburg Cruise Center and 9 minutes drive to St. Pauli Piers.

Rejuvenate with complimentary high-speed WiFi, a flat-screen TV, in-room coffee & tea facilities, daily housekeeping, air conditioning, room service, rainfall showerhead and a private bathroom with premium toiletries, direct access to our luxury spa. Conveniences include bathrobes, a phone, a desk and an in-room safe.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Children eat free breakfast - 15
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 7
  • No single-use plastic stirrers
  • Swimming nearby
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Tours/ticket assistance
  • Internet access - wireless
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Covered parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Vending machine
  • Meeting rooms
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Garden
  • Full-service spa
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Self parking (surcharge)
  • Year Built - 2004
  • Number of buildings/towers - 1
  • Total number of rooms - 210
  • Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Museum of Arts and Crafts Hamburg - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.8 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Europa Passage - 2.2 km / 1.4 mi
Thalia-Theater - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Rathaus Passage - 2.5 km / 1.5 mi
Hamburg City Hall - 2.5 km / 1.6 mi
The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 27 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Luebecker Str. 3, Hamburg, HH 22087, Germany
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