Ocean View Penthouse at Sac-Be

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 21 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a security system, a first aid kit, and outdoor lighting

Other details

Need to unwind? Take a break with a tasty beverage at one of the 20 beach bars.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle Corazón - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Founders Park - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.5 km / 21.5 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.9 mi

• Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: MXN 1500 per accommodation, per week (varies per unit)
• Resort fee: MXN 100 per accommodation, per night

The resort fee includes:

• Beach towels
• Bicycle storage
• Concierge service
• In-room bottled water
• In-room coffee

We have included all charges provided to us by the property.