Happy Family Apartments Panorama

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-out and lockers.

Distances are displayed to the nearest 0.1 mile and kilometer.
Old Port - 0.3 km / 0.2 mi
Genoa Port Center - 0.3 km / 0.2 mi
Congress Center - Porto Antico of Genoa - 0.3 km / 0.2 mi
Santa Maria di Castello - 0.4 km / 0.2 mi
The Bigo Lift (Il Bigo) - 0.4 km / 0.2 mi
Palazzo San Giorgio - 0.4 km / 0.3 mi
Treasure Museum of St. Lorenzo Cathedral - 0.5 km / 0.3 mi
Loggia dei Mercanti o di Banchi - 0.5 km / 0.3 mi
Cattedrale di San Lorenzo - 0.5 km / 0.3 mi
Palazzo di San Giorgio - 0.5 km / 0.3 mi
Palazzo Ducale - 0.6 km / 0.4 mi
Biosfera - 0.6 km / 0.4 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.6 km / 0.4 mi
Piazza Matteotti - 0.7 km / 0.4 mi
Piazza San Matteo - 0.7 km / 0.4 mi
The nearest major airport is Cristoforo Colombo Airport (GOA) - 11.1 km / 6.9 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.