La terraza del Portal

Check-in

Check-in is from 1:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arequipa Plaza de Armas - 0.1 km / 0.1 mi
Arequipa Cathedral - 0.1 km / 0.1 mi
Museum of Andean Sanctuaries - 0.1 km / 0.1 mi
Iglesia de La Compañía - 0.2 km / 0.1 mi
Claustros de La Compañía - 0.2 km / 0.1 mi
Society of Jesus Architectural Complex - 0.2 km / 0.1 mi
Casa Ricketts - 0.2 km / 0.1 mi
Museo Santury - 0.3 km / 0.2 mi
Patio del Ekeko - 0.3 km / 0.2 mi
Casa de Moral - 0.3 km / 0.2 mi
Museo de la Universidad Nacional de San Agustín (UNAS) - 0.3 km / 0.2 mi
Casona Editora Peru - 0.4 km / 0.2 mi
Museo Arqueológico de la Universidad Católica de Santa María - 0.4 km / 0.3 mi
Santa Catalina Monastery - 0.5 km / 0.3 mi
Arequipa's Historical Museum - 0.5 km / 0.3 mi
The nearest major airport is Arequipa (AQP-Rodriguez Ballon Intl.) - 9 km / 5.6 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.