Your journey of exceptional moments begins the instant you cross the threshold of Moon West Lake Residence, where every detail is crafted to elevate your stay, you'll be a 1-minute drive from West Lake and 7 minutes from Hoan Kiem Lake. This hotel is 9 minutes drive to Ho Chi Minh Mausoleum and 15 minutes drive to St. Joseph's Cathedral of Hanoi.

Our spacious rooms feature a private bathroom with premium toiletries, air conditioning, a 35-inch flat-screen TV, complimentary high-speed WiFi, mini-refrigerator, daily housekeeping, a private balcony and a fully-stocked minibar, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include a desk, a full kitchen and bathrobes.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Elevator door width (inches) - 22
Airport transportation (surcharge)
No accessible airport shuttle
Elevator door width (centimeters) - 56
Wheelchair accessible – no
Vending machine
Luggage storage
Lockers available
24-hour front desk
Free WiFi
Designated smoking areas
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Laundry facilities
Tours/ticket assistance
Elevator
Self parking (surcharge)
ATM/banking
Total number of rooms - 33

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 2.4 km / 1.5 mi
Embassy of Japan - 2.7 km / 1.7 mi
Museum of Ethnology - 2.7 km / 1.7 mi
Lotte Center Hanoi - 2.9 km / 1.8 mi
Embassy of the Republic of Korea - 2.9 km / 1.8 mi
Vietnam Museum of Ethnology - 2.9 km / 1.8 mi
Hanoi Botanical Garden - 3 km / 1.8 mi
Australian Embassy - 3.1 km / 1.9 mi
Thu Le Park - 3.1 km / 1.9 mi
Vincom Center Metropolis - 3.1 km / 1.9 mi
Van Phuc Diplomatic Corps - 3.1 km / 1.9 mi
Lotte Mall Tay Ho - 3.4 km / 2.1 mi
Embassy of Bulgaria - 3.4 km / 2.1 mi
Embassy of Brunei Darussalam - 3.5 km / 2.2 mi
Embassy of the Republic of the Union of Myanmar - 3.5 km / 2.2 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 21.6 km / 13.4 mi

No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
Self parking fee: VND 300000 per day
Early check-in fee: VND 80000 (subject to availability)
Late check-out fee: VND 80000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

185 Trich Sai, Hanoi, 11200, Vietnam

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