Serrezuela Rooms

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Walls of Cartagena - 0.1 km / 0.1 mi
Centro Comercial La Serrezuela - 0.2 km / 0.1 mi
India Catalina Monument - 0.2 km / 0.1 mi
Fine Arts - 0.3 km / 0.2 mi
Plaza de San Diego - 0.3 km / 0.2 mi
Iglesia de Santo Toribio de Mangrovejo - 0.3 km / 0.2 mi
Santo Toribio Church - 0.4 km / 0.2 mi
San Diego Park - 0.4 km / 0.2 mi
Fernandez Madrid Park - 0.4 km / 0.2 mi
Mall Plaza El Castillo - 0.4 km / 0.3 mi
House of Gabriel Garcia Marquez - 0.5 km / 0.3 mi
University of Cartagena - 0.5 km / 0.3 mi
Las Bovedas - 0.5 km / 0.3 mi
Rafael Nunez Museum and House - 0.6 km / 0.4 mi
Casa de Rafael Núñez - 0.6 km / 0.4 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 4.6 km / 2.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.