Grand Duo Shirokane by Tranova

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Meiji Gakuin University - 0.8 km / 0.5 mi
Keio University - 1.5 km / 0.9 mi
International House of Japan - 2 km / 1.3 mi
Roppongi Hills - 2.2 km / 1.3 mi
Tokyo City View - 2.4 km / 1.5 mi
Meguro River Cherry Blossoms Promenade - 2.4 km / 1.5 mi
Shiba Park - 2.5 km / 1.6 mi
Tokyo Midtown - 2.8 km / 1.7 mi
Tokyo Tower - 3 km / 1.9 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM - 3.1 km / 1.9 mi
Shibuya Scramble Square - 3.2 km / 2 mi
Shibuya Sky - 3.3 km / 2 mi
Omotesando - 3.5 km / 2.2 mi
Shibuya Crossing - 3.5 km / 2.2 mi
Hachikō Memorial Statue - 3.5 km / 2.2 mi
The nearest airports are:
Haneda Airport (HND) - 22.7 km / 14.1 mi
Narita Intl. Airport (NRT) - 76.9 km / 47.8 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.