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Novotel Surfers Paradise

Novotel Surfers Paradise

Surfers Paradise Queensland
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from April 15 2024 to September 30 2025 (completion date subject to change). The following areas are affected:

  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Indulge in a world beyond ordinary at Novotel Surfers Paradise, where luxury is not just a promise but a lifestyle, steps from Cavill Avenue and 4 minutes by foot from Surfers Paradise Beach. This beach hotel is 6 minutes drive to The Star Gold Coast and 40 minutes drive to Warner Bros. Movie World.

Stay in one of 408 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Grey water recycling system
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Heated pool
  • Accessible shuttle
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Showcase for local artists
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Shopping mall on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 627
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 79
  • Registration desk height (inches) - 47
  • Stairwell handrail height (inches) - 472
  • Elevator door width (centimeters) - 200
  • Stairwell handrail height (centimeters) - 1200
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Surfing/bodyboarding nearby
  • Self parking (surcharge)
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6749

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. During the renovation period (now - September 30, 2025), the swimming pool will be open limited hours on weekdays (4-10 PM); weekend and school holiday pool access remains unchanged.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Gold Coast? This hotel has 6749 square feet (627 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cavill Avenue - 0.1 km / 0.1 mi
Slingshot - 0.1 km / 0.1 mi
Centro Surfers Paradise - 0.2 km / 0.1 mi
Chevron Renaissance - 0.3 km / 0.2 mi
Ripley's Believe It or Not - 0.3 km / 0.2 mi
Timezone - 0.3 km / 0.2 mi
Surfers Paradise Beach - 0.3 km / 0.2 mi
Surfers Paradise Tenpin - 0.3 km / 0.2 mi
Infinity Attraction - 0.4 km / 0.2 mi
SkyPoint Observation Deck - 0.4 km / 0.3 mi
SkyPoint Climb - 0.4 km / 0.3 mi
Surfers Paradise Beachfront Markets - 0.5 km / 0.3 mi
Wax Museum - 0.7 km / 0.4 mi
Northcliffe Beach - 0.7 km / 0.4 mi
Budds Beach - 1.1 km / 0.7 mi
The preferred airport for Novotel Surfers Paradise is Coolangatta Airport (OOL) - 30.7 km / 19.1 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, Queensland 4217, Australia
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Free WiFi
Vegetarian breakfast available
Secured parking
Number of restaurants - 1
Wheelchair-accessible pool
Number of poolside bars - 1