Park38

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Sunday: 9:00 AM - 5:00 PM

Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hospy/Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
La Frontera Park - 2.3 km / 1.4 mi
Chimeneas Park - 3.3 km / 2.1 mi
El Castillo Museum - 3.4 km / 2.1 mi
Castle's Museum - 3.4 km / 2.1 mi
Santafé Mall - 3.6 km / 2.2 mi
Oviedo Shopping Center - 3.7 km / 2.3 mi
EAFIT University - 3.7 km / 2.3 mi
Río Sur Shopping Center - 3.9 km / 2.4 mi
Sabaneta Park - 3.9 km / 2.4 mi
Golden Mile - 4 km / 2.5 mi
Museo El Castillo - 4.1 km / 2.6 mi
La Strada Mall - 4.2 km / 2.6 mi
Las Vegas Clinic - 4.6 km / 2.8 mi
Medellín Clinic - El Poblado - 4.8 km / 3 mi
Linear Park President - 4.8 km / 3 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 27.8 km / 17.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: COP 300000 per stay
• Cleaning fee: COP 60000 per accommodation, per stay
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.