ECOHOTEL EL CASTILLO VILLAGE

Check-in

Check-in is from 4:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Sunday - Friday: 7:00 AM - 7:00 PM

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

At ECOHOTEL EL CASTILLO VILLAGE , enjoy a satisfying meal at the restaurant. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.
Los Arrayanes Recreational Center - 0.5 km / 0.3 mi
Pance River - 0.7 km / 0.4 mi
Rio Pance Ecopark - 2.4 km / 1.5 mi
Chorrera del Indio - 3.4 km / 2.1 mi
Universidad San Buenaventura Cali - 6.5 km / 4 mi
Babilla Park - 7.3 km / 4.6 mi
Pontificia Universidad Javeriana Cali - 7.6 km / 4.7 mi
Club Campestre Farallones - 7.9 km / 4.9 mi
Las Garzas Park - 8.3 km / 5.1 mi
Palmas Mall - 8.4 km / 5.2 mi
Universidad Icesi - 8.4 km / 5.2 mi
Holguines Trade Center - 8.4 km / 5.2 mi
Lungavita Clinic - 8.4 km / 5.2 mi
Las Velas Shopping Center - 8.4 km / 5.2 mi
Unicentro Shopping Center - 9.6 km / 6 mi
The nearest major airport is Alfonso Bonilla Aragon Intl. Airport (CLO) - 41.2 km / 25.6 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The seasonal pool will be open from January to December.
• Pool access available from 9:00 AM to 9:00 PM.
• Children may not be eligible for complimentary breakfast.

Hotel policies

General

• Private host property
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.