Hotel Ambiance

Check-in

Check-in is from 4:00 PM until 7:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 9:30 PM to 6:30 PM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
Kirchbrücke - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
St. Mauritius Church - 0.4 km / 0.3 mi
Matterhorn Museum - 0.4 km / 0.3 mi
Zermatt–Sunnegga Funicular Gondola - 0.7 km / 0.4 mi
Zermatt Visitor Center - 0.9 km / 0.5 mi
Tour Monte Rosa - 0.9 km / 0.6 mi
Zermatt - Furi Ski Lift - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi
Furi - Riffelberg Ski Lift - 3.3 km / 2 mi
The nearest major airport is Sion (SIR) - 78.2 km / 48.6 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed