Hotel Metropol & Spa

Check-in

Check-in is from 1:00 PM until 10:00 PM.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local cuisine at Mountain View, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include a computer station, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.2 km / 0.1 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
Kirchbrücke - 0.4 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 1.1 km / 0.7 mi
Forest Fun Park - 1.3 km / 0.8 mi
Sunnegga Ski Resort - 2 km / 1.2 mi
Sunnegga Paradise - Blauherd Cable Car - 2.3 km / 1.4 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for Hotel Metropol & Spa is Geneva International Airport (GVA).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.