Step into a world of family fun and comfort at Hotel Metropol & Spa, where every moment is designed to delight both kids and parents, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt–Sunnegga Funicular. This family-friendly hotel is 1 minutes walk to Zermatt - Furi and 1 minutes walk to Zermatt Visitor Center.

Kids stay happy thanks to a private balcony, daily housekeeping, a fully-stocked minibar, room service, mini-refrigerator, complimentary high-speed WiFi, a private bathroom with premium toiletries and a flat-screen TV, kid-friendly amenities and movie nights. Conveniences include bathrobes, an in-room safe and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and ski storage.

Snowshoeing nearby
Mountain biking nearby
Babysitting or childcare (surcharge)
Free WiFi
Number of bars/lounges - 1
Downhill skiing nearby
Number of hot tubs - 1
Spa treatment room(s)
Cross-country skiing nearby
Well-lit path to entrance
Ski storage
Number of indoor pools - 1
Garden
Stair-free path to entrance
Bicycle rentals nearby
Snowboarding nearby
Full-service spa
Sledding nearby
Fireplace in lobby
Free buffet breakfast
Wheelchair accessible – no
Luggage storage
Golf lessons available nearby
Free breakfast
Handrails in stairways
Ski equipment rental shops nearby
Multilingual staff
Front desk (limited hours)
Ski lessons available nearby
Playground on site
Number of restaurants - 1
Free train station pickup
Library
Daily
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Sauna
Laundry facilities
Hiking/biking trails nearby
Steam room
Elevator
Fitness facilities
Terrace
Computer station
Pool sun loungers
Number of buildings/towers - 1
Total number of rooms - 22
Number of floors - 4

Check-in

Check-in is from 1:00 PM until 10:00 PM.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local cuisine at Mountain View, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include a computer station, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.2 km / 0.1 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 1.1 km / 0.7 mi
Forest Fun Park - 1.3 km / 0.8 mi
Sunnegga Ski Resort - 2 km / 1.2 mi
Sunnegga Paradise - Blauherd Cable Car - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.9 km / 1.8 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for Hotel Metropol & Spa is Geneva International Airport (GVA).

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other charges

Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Matterstrasse 9, Zermatt, VS 3920, Switzerland

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