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The Pollux

The Pollux

Zermatt VS
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property is closed between October 11 and November 14.

Step into a world of family fun and comfort at The Pollux, where every moment is designed to delight both kids and parents, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 1 minutes walk to Zermatt-Matterhorn Ski Paradise and 1 minutes walk to Zermatt - Furi.

Kids stay happy thanks to daily housekeeping, cable & satellite channels, complimentary daily newspaper, a private bathroom with premium toiletries, complimentary high-speed WiFi, a fully-stocked minibar, in-room coffee & tea facilities and a private balcony, kid-friendly amenities and movie nights. Conveniences include bathrobes, a phone, a desk, an alam clock and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Distance from property (miles) - 9
  • Game viewing nearby
  • Snow sports gear
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby
  • Tours/ticket assistance
  • Sledding nearby
  • Fireplace in lobby
  • Distance from property (km) - 15
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Distance from property (ft) - 49213
  • Golf lessons available nearby
  • Free breakfast
  • Ski equipment rental shops nearby
  • Multilingual staff
  • Ice skating nearby
  • Ski lessons available nearby
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Snowshoeing nearby
  • Mountain biking nearby
  • Banquet hall
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Ski passes available
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Terrace
  • Hair salon
  • ATM/banking
  • Concierge services
  • Year Built - 1978
  • Total number of rooms - 35

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Kirchbrücke - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for The Pollux is Geneva International Airport (GVA).

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.

Other charges

  • Nearby parking fee: CHF 20 per day (49213 ft away)
  • Rollaway bed fee: CHF 45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofstrasse 28, Zermatt, VS 3920, Switzerland
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