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The Pollux

The Pollux

Zermatt
Total fromNA
Check in 2:00 PM
Check out 11:30 AM
With a stay at The Pollux, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and 4 minutes by foot from Matterhorn Museum. This 4-star hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Property Details

Spend the day on the slopes, or enjoy recreational amenities including a spa tub and a steam room. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.

  • Bar/lounge
  • Elevator
  • Concierge services
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Hiking/Biking nearby
  • Ski storage
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Mountain bike nearby
  • Steam room
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Snack bar/deli
  • Turkish bath/Hammam
  • One meeting room
  • Luggage storage
  • Free ski shuttle
  • Ski passes available
  • Terrace
  • Babysitting or childcare (surcharge)
  • Distance from property (km) 15
  • Wheelchair accessible – no

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 15 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • No onsite parking is available
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with regional cuisine at Restaurant Pinte, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.6 km / 1.6 mi
Furi Ski Area - 3.1 km / 1.9 mi
Riffelberg Express Gondola - 3.1 km / 1.9 mi
Furi - Trockener Steg Cable Car - 3.2 km / 2 mi
Matterhorn Express II Cable Car - 3.3 km / 2 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Golf Club Matterhorn - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi
The nearest airports are:
Geneva International Airport (GVA) - 234.1 km / 145.5 mi
Sion (SIR) - 80.7 km / 50.1 mi
The preferred airport for The Pollux is Geneva International Airport (GVA).

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.


Hotel policies

Other
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
Pets
  • Pets not allowed
  • No pets or service animals allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.


Other charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofstrasse 28, Zermatt, 3920, Switzerland