Tilo

Check-in

Check-in is from 2:00 PM until anytime.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Grab a bite from the snack bar/deli serving guests of Tilo.

Featured amenities include express check-in, express check-out, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mercato Orientale Genova - 0.1 km / 0.1 mi
Piazza Colombo - 0.2 km / 0.1 mi
Museo Civico di Storia Naturale di Genova - 0.4 km / 0.3 mi
Piazza de Ferrari - 0.7 km / 0.4 mi
La casa di Cristoforo Colombo - 0.7 km / 0.4 mi
Porta Soprana - 0.7 km / 0.5 mi
Galliera Hospital - 0.7 km / 0.5 mi
Genoa Museum - 0.8 km / 0.5 mi
Teatro Carlo Felice - 0.8 km / 0.5 mi
Doge's Palace - 0.8 km / 0.5 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.9 km / 0.6 mi
Piazza Matteotti - 0.9 km / 0.6 mi
Vico della Casana - 0.9 km / 0.6 mi
Palazzo Ducale - 0.9 km / 0.6 mi
Piazza San Matteo - 1 km / 0.6 mi
The nearest major airport is Cristoforo Colombo Airport (GOA) - 12.5 km / 7.8 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.