Guangzhou Phoenix City Hotel

Check-in

Check-in is from 2:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Vienna Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Danshuikeng Scenic Area - 6.4 km / 4 mi
Eastern Suburbs Park - 7.9 km / 4.9 mi
Longtou Mountain Forest Park - 9.3 km / 5.8 mi
Guangzhou Junming Happy World - 9.7 km / 6.1 mi
Nanhai God Temple - 12.9 km / 8 mi
Nanxiang Mountain Forest Park - 13.3 km / 8.3 mi
Huangshan Songbai Golf and Country Club - 13.8 km / 8.6 mi
Huangpu Sports Center - 13.9 km / 8.7 mi
Huangpu Park - 16.4 km / 10.2 mi
Baoneng Guangzhou International Sports and Performing Arts Center - 17.8 km / 11.1 mi
Whampoa International Conference Center - 17.9 km / 11.1 mi
Guangzhou Science City Conference Center - 18.3 km / 11.4 mi
Guangdong Olympic Stadium - 18.7 km / 11.6 mi
Litchi Culture Exposition Park - 19.2 km / 11.9 mi
Guangdong Olympic Sports Center - 19.3 km / 12 mi
The preferred airport for Guangzhou Phoenix City Hotel is Baiyun International Airport (CAN) - 59.9 km / 37.2 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available

Pets

• Pets not allowed