Sofitel Hangzhou Westlake
Make yourself at home in one of the 200 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.
- Fitness facilities
- Indoor pool
- Hair salon
- Concierge services
- Gift shops or newsstand
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Breakfast available (surcharge)
- Laundry facilities
- Coffee shop or cafe
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Limo or Town Car service available
- Swimming pool
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free WiFi
- Free wired Internet
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 3
- Free self parking
- Rooftop terrace
- Luggage storage
- Babysitting or childcare (free)
- Banquet hall
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.
Grab a bite at Sky Garden Roof Top Loung, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Xihu Tiandi - 0.2 km / 0.1 mi
China Academy of Art - 0.4 km / 0.3 mi
Liulang Wenying Park - 0.9 km / 0.5 mi
Wushan Square - 1 km / 0.6 mi
No.2 Park - 1 km / 0.6 mi
Museum of Traditional Chinese Medicine - 1.1 km / 0.7 mi
Westlake Yintai Commercial Center - 1.2 km / 0.7 mi
Qinghefang Old Street - 1.4 km / 0.9 mi
Chenghuang Pavilion - 1.5 km / 0.9 mi
Si Cheng Church - 1.6 km / 1 mi
Wushan Night Market - 1.6 km / 1 mi
Beishan St - 1.7 km / 1 mi
Broken Bridge - 1.7 km / 1 mi
Zhejiang University First Affiliated Hospital - 1.7 km / 1.1 mi
The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 28.7 km / 17.8 mi
For the benefit of our customers, we have provided a rating based on our rating system.
- Pool access available from 6:30 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast and through room service.
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Pets not allowed
- No pets or service animals allowed
You'll be asked to pay the following charges at the property:
- Deposit: CNY 3000 per stay
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: CNY 182 per person (approximately)
- Airport shuttle fee: CNY 550 per vehicle (one-way)
- Rollaway bed fee: CNY 288.0 per night