Hotel Santa Ana

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
EAFIT University - 0.7 km / 0.4 mi
La Frontera Park - 0.9 km / 0.6 mi
Santafé Mall - 1.2 km / 0.7 mi
Oviedo Shopping Center - 1.2 km / 0.8 mi
Río Sur Shopping Center - 1.4 km / 0.9 mi
Las Vegas Clinic - 1.6 km / 1 mi
Golden Mile - 1.6 km / 1 mi
Chimeneas Park - 1.7 km / 1.1 mi
La Strada Mall - 1.8 km / 1.1 mi
Museo El Castillo - 2 km / 1.3 mi
The Dancer's Park - 2.3 km / 1.4 mi
Medellín Clinic - El Poblado - 2.4 km / 1.5 mi
Linear Park President - 2.5 km / 1.5 mi
El Castillo Museum - 2.5 km / 1.6 mi
Castle's Museum - 2.6 km / 1.6 mi
The preferred airport for Hotel Santa Ana is Jose Maria Cordova Intl. Airport (MDE) - 24.1 km / 14.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.