The New Castle Hotel

Check-in

Check-in is from 12:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in. Information provided by the property may be translated using automated translation tools. Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Google Pay
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Namgyal Institute of Tibetology - 1.3 km / 0.8 mi
Banjhakri Falls - 1.3 km / 0.8 mi
MG Marg Market - 1.6 km / 1 mi
Himalayan Zoological Park - 2 km / 1.2 mi
Royal Palace - 2 km / 1.2 mi
Ranka Monastery - 2.5 km / 1.5 mi
Shiv Mandir - 2.5 km / 1.6 mi
Flower Exhibition Centre - 2.6 km / 1.6 mi
Enchey Monastery - 3.4 km / 2.1 mi
Do Drul Chorten Stupa - 4.1 km / 2.5 mi
Ganesh Tok - 4.9 km / 3.1 mi
Tashi View Point - 9.1 km / 5.7 mi
Kabi Lungchok - 10.1 km / 6.3 mi
Kanchendzonga National Park - 11.2 km / 7 mi
Rumtek Monastery - 20.3 km / 12.6 mi
The nearest airports are:
Gangtok (PYG-Pakyong) - 25.4 km / 15.8 mi
Bagdogra (IXB) - 123.2 km / 76.6 mi
The preferred airport for The New Castle Hotel is Bagdogra (IXB).

• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 15
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• No elevators

Pets

• Service animals not allowed
• Pets not allowed