DownTown Lofts by Palermo Home

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Marta Theater - 0.4 km / 0.2 mi
Santa Marta Cathedral - 0.5 km / 0.3 mi
Mayorship of Santa Marta - 0.5 km / 0.3 mi
Simón Bolivar Park - 0.5 km / 0.3 mi
Customs House - 0.6 km / 0.4 mi
Tairona Gold Museum - 0.6 km / 0.4 mi
San Juan Cultural Center - 0.7 km / 0.5 mi
Parque de los Novios - 0.7 km / 0.5 mi
Camellón Rodrigo de Bastidas Park - 0.7 km / 0.5 mi
Santa Marta Bay - 0.8 km / 0.5 mi
Santa Marta Beach - 0.9 km / 0.6 mi
Clinic El Prado - 1 km / 0.6 mi
Old San Juan de Dios Hospital Museum - 1.1 km / 0.7 mi
Marina Santa Marta - 1.1 km / 0.7 mi
Eduardo Santos Stadium - 1.6 km / 1 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 18.1 km / 11.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.