Relais Mermaid

Check-in

Check-in is from 4:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Gulf of Naples - 0.3 km / 0.2 mi
Royal Palace - 0.4 km / 0.2 mi
Via Partenope - 0.4 km / 0.2 mi
San Francesco di Paola - 0.5 km / 0.3 mi
Piazza del Plebiscito - 0.5 km / 0.3 mi
Via Chiaia - 0.5 km / 0.3 mi
Castel dell'Ovo - 0.6 km / 0.4 mi
Teatro di San Carlo - 0.6 km / 0.4 mi
Galleria Umberto I - 0.7 km / 0.4 mi
Bourbon Tunnel - 0.7 km / 0.4 mi
Borgo Marina - 0.7 km / 0.5 mi
Molo Beverello Port - 0.8 km / 0.5 mi
Teatro Augusteo - 0.8 km / 0.5 mi
Via Toledo - 0.8 km / 0.5 mi
Castel Nuovo - 1 km / 0.6 mi
The nearest major airport is Naples Intl. Airport (NAP) - 12.9 km / 8 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.