Dann Carlton Medellin Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Spigas di Palermo, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Medellín? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 11 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Linear Park President - 0.1 km / 0.1 mi
Medellín Clinic - El Poblado - 0.2 km / 0.1 mi
Poblado Park - 0.3 km / 0.2 mi
The Dancer's Park - 0.6 km / 0.4 mi
La Strada Mall - 0.6 km / 0.4 mi
Lleras Park - 0.6 km / 0.4 mi
Río Sur Shopping Center - 1 km / 0.6 mi
Golden Mile - 1 km / 0.6 mi
Lokkus Contemporary Art - 1 km / 0.6 mi
Oviedo Shopping Center - 1.1 km / 0.7 mi
Las Vegas Clinic - 1.1 km / 0.7 mi
Monterrey Comercial Mall - 1.2 km / 0.7 mi
Santafé Mall - 1.2 km / 0.8 mi
EAFIT University - 1.3 km / 0.8 mi
El Tesoro Shopping Park - 1.9 km / 1.2 mi
The preferred airport for Dann Carlton Medellin Hotel is Jose Maria Cordova Intl. Airport (MDE) - 21.1 km / 13.1 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property. The listed general deposit applies to bookings of 5 guestrooms or more.