Discover a paradise for pets and their owners at HOTEL SERENA SUITE, where four-legged travelers are treated like VIP guests, you'll be connected to the convention center, within a 5-minute drive of Mall Plaza La Serena and Observatorio Turístico Collowara. This hotel is 3 minutes drive to La Portada Stadium and 3 minutes drive to Puerta del Mar Mall.

Relax in accommodations featuring daily housekeeping, complimentary high-speed WiFi, a flat-screen TV and a private bathroom with premium toiletries, easy-clean surfaces and versatile comforts. Conveniences include an in-room safe and a desk.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Proposal/romance packages available
Reception hall
Front entrance ramp
Number of meeting rooms - 5
Meeting rooms
Television in common areas
Free WiFi
No elevator (single level property)
Number of bars/lounges - 1
Designated smoking areas
Well-lit path to entrance
Number of outdoor pools - 1
Garden
Stair-free path to entrance
Wheelchair accessible parking
Wedding services
Fireplace in lobby
Free buffet breakfast
No accessible shuttle
Wheelchair-accessible on-site restaurant
Free breakfast
24-hour front desk
Number of accessible parking spaces - 2
Number of restaurants - 1
Daily
Number of coffee shops/cafes - 1
Laundry facilities
Free self parking
Pool sun loungers
Total number of rooms - 38

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Other details

Stop by the hotel's restaurant, Serena Suite, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a 24-hour front desk and laundry facilities. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mall Plaza La Serena - 1 km / 0.6 mi
Observatorio Turístico Collowara - 1.6 km / 1 mi
La Portada Stadium - 1.7 km / 1 mi
Cuatro Esquinas Beach - 1.7 km / 1.1 mi
Puerta del Mar Mall - 1.9 km / 1.2 mi
Casa Carmona - 2 km / 1.2 mi
Sea Avenue - 2 km / 1.2 mi
Parque Japones Kokoro No Niwa - 2 km / 1.2 mi
Kokoro No Niwa Japanese Garden - 2 km / 1.3 mi
Jardin del Corazon - 2.2 km / 1.3 mi
Santo Domingo Church - 2.3 km / 1.4 mi
Casa Gabriel Gonzalez Videla Historical Museum - 2.3 km / 1.5 mi
President Gabriel González Videla Regional History Museum - 2.4 km / 1.5 mi
Plaza de Armas - 2.5 km / 1.5 mi
San Francisco Church - 2.5 km / 1.6 mi
The nearest major airport is La Serena (LSC-La Florida) - 7.4 km / 4.6 mi

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

Professional property host/manager

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 26
Pet max weight (per pet) in kg is 12
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Other charges

Pet fee: CLP 29750 per pet (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Pje. vegas sur, La Serena, Coquimbo , Chile

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