Tru by Hilton Chapecó

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Orange mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital Unimed - 0.8 km / 0.5 mi
Colonel Bertaso Square - 1.2 km / 0.7 mi
Santo Antonio Cathedral - 1.3 km / 0.8 mi
Ecoparque - 1.5 km / 0.9 mi
Marista São Francisco College - 1.7 km / 1.1 mi
Condá Arena - 1.9 km / 1.2 mi
Plínio Arlindo de Nes Culture and Events Center - 2.1 km / 1.3 mi
Chapecó City Hall - 2.3 km / 1.4 mi
Parque das Palmeiras - 2.3 km / 1.5 mi
UCEFF - 2.4 km / 1.5 mi
Monumento o Desbravador - 2.6 km / 1.6 mi
Mirante da Ferradura - 2.6 km / 1.6 mi
Memorial Paulo de Siqueira - 2.8 km / 1.8 mi
Palmital Park - 3 km / 1.9 mi
Capela Sao Carlos - Colonia Bacia - 3.1 km / 1.9 mi
The nearest major airport is Chapeco (XAP) - 9.4 km / 5.8 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 7 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed