PentStudio West Lake by Emily in Town

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include an elevator, a water dispenser, and lockers.

Distances are displayed to the nearest 0.1 mile and kilometer.
Trinh Cong Son Walking Street - 0.5 km / 0.3 mi
Lotte Mall Tay Ho - 0.7 km / 0.4 mi
Ho Tay Water Park - 0.9 km / 0.6 mi
West Lake - 1 km / 0.6 mi
Syrena Shopping Center - 2.6 km / 1.6 mi
Tran Quoc Pagoda - 5.2 km / 3.2 mi
Quan Thanh Temple - 5.8 km / 3.6 mi
Museum of Ethnology - 6 km / 3.7 mi
Presidential Palace - 6.2 km / 3.8 mi
Cua Bac Church - 6.2 km / 3.8 mi
Hang Dau Water Tower - 6.3 km / 3.9 mi
Hanoi Botanical Garden - 6.3 km / 3.9 mi
Thu Le Park - 6.3 km / 3.9 mi
Vietnam Museum of Ethnology - 6.5 km / 4 mi
Lotte Center Hanoi - 6.5 km / 4 mi
The preferred airport for PentStudio West Lake by Emily in Town is Noi Bai Intl. Airport (HAN) - 18.5 km / 11.5 mi

Hotel policies

General

• Private host property
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed