Hotel Casa Agena

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed

Other details

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Fernandez Madrid Park - 0.2 km / 0.1 mi
India Catalina Monument - 0.3 km / 0.2 mi
Walls of Cartagena - 0.4 km / 0.2 mi
Plaza de los Coches - 0.4 km / 0.2 mi
Iglesia de Santo Toribio de Mangrovejo - 0.4 km / 0.3 mi
Clock Tower - 0.4 km / 0.3 mi
Santo Toribio Church - 0.4 km / 0.3 mi
Fine Arts - 0.4 km / 0.3 mi
Plaza de San Diego - 0.4 km / 0.3 mi
University of Cartagena - 0.5 km / 0.3 mi
Centro Comercial La Serrezuela - 0.5 km / 0.3 mi
Centenary Park - 0.5 km / 0.3 mi
San Diego Park - 0.5 km / 0.3 mi
Mall Plaza El Castillo - 0.5 km / 0.3 mi
San Agustin Convent - 0.5 km / 0.3 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.8 km / 4.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.