Pan Pacific Hanoi

Check-in

Check-in is from 2:00 PM.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 0.4 km / 0.3 mi
Quan Thanh Temple - 0.9 km / 0.6 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Hang Dau Water Tower - 1.6 km / 1 mi
Ba Dinh Square - 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum - 1.7 km / 1.1 mi
Presidential Palace - 1.8 km / 1.1 mi
Dong Xuan Market - 1.9 km / 1.1 mi
Thang Long Citadel - 1.9 km / 1.2 mi
One Pillar Pagoda - 2 km / 1.2 mi
Hang Ma Street - 2 km / 1.3 mi
Imperial Citadel of Thang Long - 2.1 km / 1.3 mi
Syrena Shopping Center - 2.1 km / 1.3 mi
Quan Chuong Gate - 2.3 km / 1.4 mi
The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5 km / 14 mi

• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager

Pets

• Pets not allowed