Hotel Casa Renacer

Check-in

Check-in is from 3:00 PM until 10:30 PM. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash

Other details

Mingle with other guests at the complimentary reception, held daily.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Santisima Trinidad Church - 0.1 km / 0.1 mi
Plaza de la Trinidad - 0.2 km / 0.1 mi
Ciudad Movil Cultural Center - 0.2 km / 0.1 mi
Centenary Park - 0.4 km / 0.2 mi
Cartagena Fishing Club - 0.5 km / 0.3 mi
Colon Theater - 0.5 km / 0.3 mi
Cartagena de Indias Convention Center - 0.6 km / 0.3 mi
Clock Tower - 0.7 km / 0.4 mi
Cartagena's Pegasos's Wharf - 0.7 km / 0.4 mi
Los Pegasos Dock - 0.7 km / 0.5 mi
Plaza de los Coches - 0.8 km / 0.5 mi
India Catalina Monument - 0.8 km / 0.5 mi
Fernandez Madrid Park - 0.9 km / 0.6 mi
Catedral - 0.9 km / 0.6 mi
Alcaldia (City Hall) Cartagena - 0.9 km / 0.6 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.7 km / 3.5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: COP 100000 per stay
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.